Community Capital of Vermont (CCVT) is a nonprofit small business and microenterprise lender serving lower income entrepreneurs statewide. CCVT’s Loan Officers are responsible for managing new, prospective and established loan customer relationships, from outreach and application, through underwriting, closing and follow-up.
Primary Job Functions
- Cultivate new lending opportunities in CCVT’s target market.
- Respond to referrals (internal and external) in a timely, professional manner.
- Promote CCVT’s loan services and products, and technical assistance resources, and nurture connections with prospective borrowers, community organizations, banks, government agencies and other partners to enhance awareness, visibility and incoming referrals for CCVT.
- Proactively seek opportunities to network with financing and community development partners, borrowers and prospective borrowers through events, information booths, social media, referral appointments and site visits, etc.
Loan Origination and Underwriting
- Respond to loan inquiries in a timely and respectful manner, provide information on CCVT programs and services, while helping to align the customer needs and CCVT products as most appropriate.
- Gather all necessary information to ensure a complete CCVT loan application, at the onset as much as possible.
- Review, assess and analyze loan application requests for credit worthiness, collateral coverage, character of borrower, project capacity and cash flow.
- Ensure that underwriting is consistent with CCVT loan policies and procedures.
- Complete the standard credit memo format and present for approval to the loan committee or the CCVT Executive Director.
- Work with the loan administrator to coordinate closing documents and loan set-up.
- Provide ongoing support of loan goal achievement.
Client Relationship Management
- Promote a positive attitude and team approach to managing customer relationships.
- Facilitate borrower referrals for technical assistance through a seamless collaboration with Business Advisory Services.
- Actively manage new, prospective and established loan customer relationships, from outreach and application, through underwriting, analysis, closing and follow-up.
- Conduct a client site visit at least once during the loan application process.
- Periodically check in with borrowers to assess their business status and current need for loan capital or technical assistance services.
- Participate as needed in collection activities related to assigned portfolio loans.
- Complete pipeline, watchlist updates and other reports as needed.
- Participate in staff and other organization meetings.
- Assist in developing new and best practices for all facets of the organization.
- Pursue education opportunities and training that further professional growth and development within the position and organization.
- Perform other duties as assigned.
The successful candidate will possess a combination of related experience and education. BA/BS is preferred together with 3-5 yeas of lending experience; formal credit training is a plus.
Knowledge, skills and abilities:
Strong financial and analytical skills, and ability to interpret financial statements and trends.
Clear and concise business communication skills are required.
Experience working with small business.
- Position Type: Unknown / Not Applicable
- Location: Vermont (statewide)
- Employment Type/ Status: Full Time